The Place of the Way of the Protector
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800-975-5381
COURSES OFFERED
                                 James T. Shanahan, Founder & Chief Instructor (Detective, NYPD Hostage Negotiation Team - Retired) 
                                                                               Teaching at Cornell University

CONFLICT MANAGEMENT TRAINING THAT ADDRESSES THE CONTEMPORARY CONCERN OF: THE CRIMINALIZATION OF THE MENTALLY ILL AND THE DEMONIZATION OF FIRST RESPONDERS IN THE PROCRESS 

Conflict Management: Technique & Spirit
The Human Face of the First Responder (Introduction To Crisis Intervention Team Training) 

Conflict Management: Technique & Spirit is a fast paced comprehensive, creative and credible full day of instruction. It is designed and delivered to improve the service and reputation of first responders and service workers who make contact with the public. Employees of every description in the public safety industry, can benefit from this training. This program is an amalgamation of eastern martial arts philosophy & western psychology. It utilizes time proven methods and best practices crafted to keep first responders and service providers motivated and confident. The goals of the class are Improved Safety & Professionalism, while Reducing Animosity & Stress. This course can provide benefits both at work and in personal life. 

This session employs a team teaching approach and involves the combined experience of a veteran police trainer, and the clinical expertise of a licensed psychotherapist. Additionally, the session includes the artistic contributions of professional actor-trainers. They aid and enrich the training by providing dynamic, interactive role play scenarios. This progressive method of instruction is aimed at presenting, illustrating and reinforcing the training objectives. In a supervised, positive and non-judgmental, but transformative environment, students can experience the objectives of the course. This allows course participants to practice the material while promoting the strategies presented in this program. 

This multimedia presentation will cover a number of topics and provide first responders with precisely the form of training they deserve. Among others: the Energy of conflict is discussed, Ego deflation is diagrammed, Ethics are detailed and Empathy is defined. The Schematic of Service is introduced in an effort to reinforce the objectives of improving the delivery of service and promoting the reputation of first responders. This course examines our industries corruption in the form of the toxic effects of Cynicism, Complacency and Condescension when representing authority and enforcing rules and regulations in these difficult times. This is an effort to motivate and re attune course participants to leave people better than you find them, when you found them at their worst. 

The prevailing theme of this presentation is crafted on improving job performance, morale, and clarifying goals and objectives of a first responder.  

Thank you for your interest in our program

James T. Shanahan                                                                                                    Kathleen M. Garrity, LCSW
Founder & Chief Instructor                                                                                        Clinical Director & Program Coordinator 
 This program will provide a comprehensive review of the Compliance Continuum and place special emphasis on its first two elements: Professional Presence and Verbal Expression. It will introduce martial arts terminology that translates into the ability to maintain emotional detachment in the face of adversity, and the concept of blending with the force of a verbal attack rather than colliding with it. This will lead to step by step program of action to help navigate verbal abuse and language of challenge, specifically from persons with serious and persistent mental and emotional disorders. Additionally strategies and successes gleaned from professional therapeutic communities, as well as lessons learned from veterans from Crisis and Hostage Negotiation Teams. This course is aimed at improving performance, delivery of exceptional service, resilience, mindfulness, active listening skills, and verbal deescalation. All of this will be outlined, presented and promoted. 

Not Your Typical Training Course

The Keisatsu Dojo does not offer predictable, boring “check the box” training, loaded with pedantic, pious platitudes. Instead we feature our unique “enter-trainment” formula. The nexus between training and entertainment. This cutting edge technology represents the training first responders and service workers deserve.  A major segment of this course will involve role play scenarios. They are supervised by our clinical director and are presented in a supportive and safe manner by professional actor-trainers with extensive experience in training law enforcement operatives. This training will help students directly experience the complexities of serving emotionally distressed persons in both challenging and supportive circumstances as well as other underserved populations. 

Scenarios For First Responders & Service Workers

The course will feature scenarios that will review mental illnesses and behavioral disorders common to first responders which include: psychosis, schizophrenia, bi polar disorders, depression, substance abuse, as well as concerns with loss, panic, hostility, PTSD and suicide. This course will advocate for the inclusion, collaboration and integration of mental health resources presently available to the community. Students will able to practice the strategies with the intention of building their confidence and ability to function as a team.
 
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